Vao haingana, Reit Ecological Coal, Ltd. (hereinafter referred to as “REIT”) successfully concluded its participation in the Bangalore International Construction Equipment Exhibition (Excon), a prominent engineering machinery event in India. Following the exhibition, REIT wasted no time in taking further action by initiating a dedicated post-sales customer tour service covering the Indian market.
Leveraging its experienced and professional after-sales service team, REIT stands out as the only company in China’s industry to implement a full-time engineer tour service system. This latest initiative once again highlights the depth and efficiency of this unique service model, ensuring timely and professional on-site support for customers. Complemented by its 7×24-hour uninterrupted online service response, REIT has established a comprehensive service support system, demonstrating its commitment to deepening customer care and strengthening market confidence through concrete actions.
During the tour, the service team made special visits to several long-term clients. Anisan-dry zareo, a veteran customer who has been using REIT’s RT9A model equipment since 2016 offered high praise. He noted that the concrete products manufactured using REIT’s equipment are on par in terms of final product quality and market price with those produced by equipment from a renowned German high-end brand. This direct affirmation from the frontline market strongly validates the outstanding reliability, advanced technological standards, and significant value created by REIT’s equipment for its customers.
Nandritra ny taona maro, REIT has deeply cultivated the Indian market, earning a broad customer base through its robust product quality, comprehensive solutions, and continuous service investment. To date, REIT has installed and commissioned over 400 production lines across India, serving more than 400 customers. These span diverse needs from large-scale projects to small- and medium-sized production, with a market presence extending nationwide, solidifying REIT’s position as a key player in India’s building materials equipment sector.
This nationwide customer service initiative in India not only reflects REIT’s “mifantoka amin'ny mpanjifa” service philosophy and unique institutional strengths but also underscores its commitment to long-term presence in India and shared development with the local market. Moving forward, REIT will continue to leverage its mature technology and extensive experience to provide Indian customers with more efficient and intelligent equipment, along with comprehensive service support, helping more clients achieve business growth and success.